Digital facelift for tourism industry
By Thameenah Razeek
The Ministry of Tourism will take steps to employ the most up-to-date software needed to ensure the maximum convenience and management of tourists visiting the country.
According to Dhammika Wijayasinghe, Director General of the Sri Lanka Tourism Development Authority (SLTDA), all home-based and medium-sized tourism industry entrepreneurs need formal training, and it is also hoped to bring the service up to standardised levels so that quality service could be provided through infrastructure development.
“The Sri Lanka Police is also intending to revamp the Tourist Police Service to a new format in order to protect the safety of tourists. The authorities also emphasise that the aim is to ensure that the Government does not become a burden in maintaining other associated institutions affiliated with the Ministry, and that other institutions earn the necessary funds on their own,” she said.
In addition, she said that local and foreign investors have expressed interest in developing the tourism industry, and preliminary work is being done to approve it.
“With the pandemic, a number of programmes were launched to alleviate the loss of livelihood of a large number of hoteliers, and that some previously engaged in the tourism industry have since left the sector,” she said.
She was speaking during a press conference yesterday (13)at the Presidential Media Centre.
During a media briefing attended by the Secretary to the Ministry of Tourism S. Hettiarachchi and Chairperson of the SLTDA, Kimarli Fernando, it was emphasised that before overcoming that challenge and attracting new professionals to the field, it is planned to provide formal training, professional skills, and recognition to all those involved in the tourism industry.
“The move to adapt to old practices of the Sri Lankan tourism sector, which had been in place for more than twenty years, prior to the new global conditions will also help the tourism industry accomplish its targeted aims. It is a timely endeavour to leverage international accolades for Sri Lankan immunisation to the development of the tourism business in Sri Lanka,” she said.