Azure Cloud transformation journey: Impact IT helps AIA
As part of its ongoing digital transformation journey, AIA Insurance Sri Lanka has elevated some of its IT applications efficiency with advanced cloud technology from Impact IT. AIA Insurance selected Impact IT to conduct cloud application assessment and commenced application modernisation with Share Point and PowerApps.
“We were able to pick the correct tools and technologies for our transformation journey while eliminating software maintenance costs by utilising 365 capabilities with Impact IT solutions,” said Sampath Senadeera, Assistant General Manager - IT at AIA.
He added, “we managed to transform five legacy applications into appealing, informative and user-friendly apps that boost our team’s efficiency, using the PowerApps and SharePoint platforms. It’s been a pleasure working with the Impact IT team that surpassed our expectations.”
The project focused on call centre ticketing operations, internal agents’ system access and multiple other internal processes enhancements, providing AIA with an integrated, efficient solution.
“We have implemented several applications at AIA which has helped the insurance giant boost their productivity and process efficiency. We moved some of their legacy systems into cloud technology cutting their IT system maintenance cost significantly,” said Shameera Prajapriya, CEO Impact IT.
“We are glad to offer our expertise in Microsoft PowerApps and SharePoint to upgrade and modernise existing applications. The approach by the AIA IT team which analysed the benefits of migrating to Microsoft Azure must be commended,” Prajapriya said.