Strict measures put in place for Festive season: CAA on the lookout for violators
The Consumer Affairs Authority (CAA) has instructed consumers to lodge complaints on hotline number 1977 regarding scams taking place in the market during the Festive season, CAA Media Director, Asela Bandara said.
He said a special programme is being undertaken beginning 15 March till 23 April to ensure the distribution of essential commodities to consumers at reasonable prices and to detect whether expired or inconsumable goods are sold. In the event of such detections, legal action will be instituted against the wrongdoers.
CAA officials have conducted raids covering all Districts, he said.
Bandara said frequent raids were being conducted on wholesale outlets and warehouses to prevent the sale of expired and commodities where labels have been changed to suit the legal requirement.
“Unusually, more people are engaged in festival purchasing. CAA investigating officers have also been instructed to raid retail shops. Attention will centre around shops selling sweet items, groceries and electrical goods”, he said.
Bandara added that special attention has also been paid on mobile phone sellers who sell with special discounts as these phones might be faulty and hoarding essential commodities causing an artificial shortage of essential commodities.
He said the display of the list of goods available in the shop was compulsory and should be visible to consumers who come to purchase goods, while giving a receipt was a must. Legal action will be taken against those who violate these procedures, Bandara added.