National Development Bank PLC cemented its market leader position by being awarded the ‘Best Bank in Sri Lanka 2022’ title by the prestigious Euromoney Magazine. This marks the first instance in which NDB secured this much coveted title by Euromoney, which is a leading global publication in the banking & financial services sector, whilst their awards and ranking programmes garner much respect as one of the most rigorous and independent evaluation processes covering the sector. With this win, NDB is now the recipient of the top triple titles for Best Bank in Sri Lanka within the last two years, awarded by the three leading global publications, namely Global Finance of USA (2022,2021), The Banker of UK (2020), and Euromoney (2022) – a truly rare feat to achieve.
The Bank was also named the “Best Bank for Digital Solutions Sri Lanka 2022” (for the second consecutive year) and the “Best Corporate Bank Sri Lanka 2022” by Asiamoney – the sister publication of Euromoney, and a leading publication in the APAC region.
NDB Bank has been charting a new course in the Sri Lankan banking landscape under the Bank’s brand ethos “The Future is Banking on Us”. The Bank has excelled in customer-centric solutions and deploying digitisation at an impressive pace over the past few years despite the many challenges and obstacles faced due to the external situation.
This achievement affirms the significant impact and contribution NDB is making to the Sri Lankan banking sector, as the fourth largest listed banking entity in the country, with agility and nimbleness to stay relevant in the rapidly evolving industry landscape. It solidifies the distinct performance of NDB amongst its peers, and its ability to maintain consistency in performance amidst external challenges. NDB has always embraced digitization for external and internal process automations, introduced cutting-edge customer solutions such as QR payment enabled NEOS Pay feature along with the VKYC based online account opening feature for the Bank’s clientele QR payment enabled NEOS Pay feature along with the VKYC based online account opening feature for the Bank’s clientele. Additionally, the Bank also became the first in the industry to tie up with the Credit Information Bureau (CRIB) in order to create a hassle free and convenient service in which the Bank’s customers can register and request for their individual credit reports (iReport) and individual credit score reports (CRIB Score) from wherever they are in Sri Lanka through NDB NEOS. The Bank also has a strategic commitment towards empowering the women’s market segment through initiatives such as NDB Araliya and the ‘Sri Lanka Vanithabhimana’ women’s empowerment initiative.