HNB General Insurance Limited (HNBGI), one of the leading general insurance service providers in the country was awarded the ‘Best Insurance Company Claims Management Team Sri Lanka 2022’ by Global Banking and Finance Review.
Sithumina Jayasundara, CEO, HNBGI shared his views stating, “HNBGI is honoured to be the recipient of this prestigious award, which augurs well for the Company’s Corporate Strategy that resonates on reinventing the core pillars of the business. HNBGI’s Corporate Strategy focuses on reshaping and reinventing its focus on pain-points, value proposition, agile trends, trust and setting new benchmarks in the industry through innovation. Claims settlement perhaps the most pivotal point in the lifecycle of an insurance product, as such, the Company pays special focus and emphasis to provide our esteemed clientele a seamless claims settlement process as possible; and this award is a testament to that fact as well as the many initiatives that have been taken in this regard”.
Chief Technical Officer/GM, HNBGI, Lasantha de Alwis stated, “The Claims Management Team of the Company has continuously delivered an exceptional performance, especially during challenging and turbulent times, ensuring the settlement of claims in an effective and timely manner. The Claims Team of HNBGI has launched several initiatives to address pain-points in the Claims Settlement Process and all these initiatives have led to promising results. Whilst thanking the entire team for their continuous efforts and utmost dedication, I wish to reiterate that HNBGI will continue to invest, engage, and reshape the core business processes to offer a world-class service to our customers”.