Studios should contact Dept – ACG

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Additional Controller General (ACG) of the Department of Immigration and Emigration (DIE) Bandula Harischandra said, due to the sudden spike in the number of those seeking new passports, offices which supply photographs for prospective applicants are currently facing undue internet traffic congestion.

He stated as a solution to this problem he has urged owners of studious to seek the services of the Department when there is moderate traffic over the sending of photos online.

He also rejected claims made that the system of obtaining photos for passports via online and internet had collapsed and insisted the network was functioning as usual.

Harischandra also urged the public to dial the hotline and emergency number 1962 if they need to clarify any issues with the Department.

By Mithun Jayawardene